We’re Green Arrow Consultancy, an Australian tourism consultancy based in Cairns, Tropical North Queensland, led by Nikki Giumelli and Patrick McLoughlin, two industry professionals with more than 50 years of combined experience spanning tourism operations, sustainability, strategy and education.
We work with industry, operators, destination management organisations, educational institutions and government to design and deliver projects that strengthen Australia’s tourism ecosystem across business advisory and destination development to sustainability and workforce capability.
Our strength lies in bridging strategy and practice. Having founded, scaled, and sold several marine tourism businesses, we understand the realities of operations, leadership, and building visitor experiences that stand the test of time. That real-world insight underpins everything we do: practical, informed, and outcomes focused.
Over the years, we’ve operated and supported tourism businesses around the globe — including Vanuatu Jet Boat in Port Vila, Oz Jet Boating in Sydney and Darwin, and collaborations with operators across the South Pacific, Singapore and Phuket. These experiences have strengthened our ability to navigate diverse regulatory frameworks, cultural expectations and destination environments, giving us a global perspective on tourism operations and growth.
We love living in the tropics and regional Queensland, where community and environment sit at the heart of tourism’s story. From Cairns, we continue to consult across Australia, bringing the same local understanding and national perspective that comes from years spent living and working in Sydney and other key tourism regions.
Patrick is a mariner at heart, happiest on the water or leading teams in the marine environment. Nikki is a nature-lover and advocate for sustainable tourism; in her spare time, you’ll find them both on the trails around Cairns, in fact, that’s where Green Arrow Consultancy gets its name, inspired by their favourite local walking trail, the Green Arrow.
Located in the lush hills behind Edge Hill and Whitfield, the Green Arrow Walking Track is part of the Arrow Trails Network, a series of iconic hikes overlooking the city of Cairns. The Green Arrow is known for its tropical rainforest setting, steep climbs, and sweeping views of the Coral Sea, a perfect reflection of the region’s beauty, resilience, and diversity. For us, the trail embodies everything our consultancy stands for: direction, focus, and forward momentum, while staying grounded in nature and community.
Beyond business, we’re educators and advocates. Nikki lectures in tourism and hospitality management at James Cook University, while Patrick teaches at TAFE’s Marine College, ensuring we stay connected to the next generation of tourism professionals and workforce development across the sector.
At Green Arrow Consultancy, our goal is simple:
To help tourism thrive for people, for place and for the future.
When experience matters most, we’ve got 50 collective years of it.
Meet Nikki Giumelli
Nikki Giumelli is a strategic and community-minded leader with more than 25 years of experience across tourism, sustainability, business and education. Based in Cairns, she combines governance expertise with a deep understanding of both regional and urban economies and the broader visitor economy across Australia and South-East Asia.
Nikki works with government, industry and business leaders to deliver outcomes in sustainability, destination and experience development, international market growth, and industry capability. Her consultancy approach is grounded in lived experience having founded, scaled, and sold eco-certified marine tourism ventures, and partnered with multiple tourism organisations through her work at Green Arrow Consultancy.
A key feature of Nikki’s career has been her long-standing connection with India and Southeast Asia. Over more than two decades, she has built trusted trade relationships, represented Australian tourism businesses across markets and continues to lead cross-cultural engagement and product development initiatives that strengthen international ties and drive inbound growth.
Nikki’s work is driven by a belief that tourism can create meaningful outcomes for communities, environments, and economies. She has led projects in sustainability strategy, workforce development, and destination planning and is passionate about helping businesses embed regenerative principles into practical operations.
A qualified educator and governance professional, Nikki lectures in the MBA and Master of International Tourism programs at James Cook University, supporting future leaders in strategy, sustainability, and business innovation. She holds a Bachelor of Arts/Education (UNSW), a Master of International Tourism and Hospitality Management (JCU), a Diploma of Project Management, and is a Graduate of the Australian Institute of Company Directors (GAICD).
Nikki is a Board Director of Tourism Tropical North Queensland, a former Vice President of Skal Australia, former President of Skal Cairns, and a former member of the Queensland Government’s Regional Community Forum. She is widely recognised as a connector, a champion for small business, and a passionate advocate for regional and national tourism.
With a growing focus on regional education, community and international engagement, Nikki continues to build pathways between Australia and Asia, helping to position tourism and education as a force for collaboration, sustainability and shared prosperity.
Meet Patrick McLoughlin
Patrick McLoughlin is a respected marine operations specialist and educator with more than 35 years of experience spanning marine tourism operations, logistics, design, compliance and leadership across Australia and the Pacific. A mariner at heart, Patrick brings depth of technical knowledge and a calm, team-focused leadership style to every project he undertakes.
Throughout his career, Patrick has managed every aspect of marine operations from risk analysis and safety management system design to vessel importation, refit and logistics. He has captained and delivered vessels internationally and provided compliance, risk management and operational consultancy through roles with multiple organisations.
For over 20 years, Patrick was both literally and figuratively at the helm of commercial jet boats first as the founder and Director of Oz Jet Boating on Sydney Harbour and later as the Founder and Director of Bad Fishy Jet Boating in Cairns. Known as a skilled speedboat and jet boat driver, he has hosted more than 100,000 guests on his rides, delivering safety, laughter and adventure with his trademark Aussie humour and unmatched enthusiasm behind the helm.
Patrick’s leadership extends across both commercial and luxury marine sectors, having supported more than 20 superyacht visits to Australia through his agency and operational coordination work. His expertise in maritime regulation, stakeholder engagement, and logistics has contributed to strengthening Australia’s reputation as a world-class superyacht destination and supporting regional economies through supply chain partnerships.
A lifelong educator, Patrick is a qualified Trainer and Assessor (TAE) and teaches at TAFE’s Marine College in Cairns where he trains and mentors the next generation of mariners. His teaching and consulting work are grounded in real-world experience, combining practical seamanship with risk management, compliance frameworks and leadership development.
Patrick has operated marine tourism businesses globally, including the Vanuatu Jet Boat, Oz Jet Boating in Sydney and Darwin, and Cairns Adventures in North Queensland. His work in the marine tourism industry across Australia, the South Pacific, Singapore, Europe, South Africa and Thailand has given him a deep appreciation for cultural diversity, regulation and the importance of building safe, sustainable and people-focused marine operations.
